About Us

Linda is a physical therapist with a Masters in Health Sciences. She has worked in the home health industry since 1988, is a nationally recognized expert on OASIS, the Hospice Item Set and quality measurement and improvement. She also serves the Centers for Medicare & Medicaid Services (CMS) and its contractors, assisting in home health and hospice quality measures development, data set refinement, and maintenance and updating of Guidance Manuals and other key provider education resources for the Hospice Item Set and OASIS. She provides oversight and subject matter expertise to manage contracts for CMS’s Home Health Quality Reporting Program, CMS’s Hospice Quality Reporting Program, and the CMS Home Health Value Based Purchasing Technical Assistance Contract. She served as the President and a Founding Member of the OASIS Certificate and Competency Board (OCCB), and continues to oversee the COS-C Exam as Chair of the Exam Review Task Force. Linda is President and Founder of OASIS Answers, Inc.

Marian is a registered nurse with over 25 years of experience in home health, hospice, and community-based services. Marian served as the Director for the Home Health Quality Improvement Organization Support Center (QIOSC) for Pennsylvania's Quality Improvement Organization (QIO), and served as Director for the 2007 Home Health Quality Improvement National Campaign to reduce avoidable hospitalizations. As a recognized expert in developing and supporting quality improvement activities at the local, state and national levels, Marian has served on numerous CMS technical expert panels and quality improvement committees. She currently supports OAI’s Post Acute Care initiatives, including providing subject matter expertise to OAI’s CMS contract work and OAI’s provider quality initiatives. Marian holds the Certificate for OASIS Specialist-Clinical (COS-C) designation and serves as Chief Quality Officer for OASIS Answers, Inc.

Kerry is a physical therapist with a Doctorate in Physical Therapy. She has worked in the home health industry since 2007, as a field clinician, as well as in roles supporting coding and documentation for compliance and quality. She has over 15 years of experience conducting detailed reviews of clinical documentation for home health and hospice providers, focusing on OASIS and diagnosis coding accuracy, as well as regulatory compliance and documentation to support Medicare coverage. Kerry is a certified coder. Kerry currently supports OAI’s CMS contract teams' post-acute care work with public reporting, quality measure reports, guidance manual work and CMS help desk support, as well as serving as a member of OAI’s Blueprint Presenter Team.  She holds the Certificate for OASIS Specialist-Clinical (COS-C) designation and is a Senior Clinical Lead with OASIS Answers, Inc.

Lori is a physical therapist with a Master's in business administration. She has been practicing for 25 years. Initially focused in an outpatient setting, she transitioned to home care in 2009. Lori’s experience includes positions as a field clinician, quality educator and clinical manager. By focusing on high-quality outcomes and performance improvement, Lori’s work emphasizes the critical need for OASIS accuracy in measuring and achieving clinical success. Lori currently supports OAI’s CMS contract work related to OASIS data collection guidance and serves on OAI’s Blueprint Presenter Team. Lori holds the Certificate for OASIS Specialist- Clinical (COS-C) designation and is a Clinical Consultant with OASIS Answers, Inc.

Wendy is a physical therapist since 1989 with experience in home health, acute care, rehab, outpatient, and skilled nursing. She is an Associate Professor at the School of Physical Therapy at Regis University in Denver, Colorado. Wendy is a Geriatric Clinical Specialist (GCS) and Certified Wound Specialist (CWS), has a Geriatric Training Certificate (GTC), and serves on the editorial board of Topics in Geriatric Rehabilitation.  She has co-authored books on home health rehabilitation and has published hundreds of articles on home health therapy in peer-reviewed and trade publications. She provides training nationally on geriatric strengthening, wound assessment and management, falls prevention, and competency testing for home health physical therapists on the drug regimen review and pharmacology. Wendy has earned the Certificate for OASIS Specialist-Clinical (COS-C) designation and is a Senior Associate Consultant with OASIS Answers, Inc.

Melanie is a registered nurse with over 23 years of experience in the post-surgical setting, home health and hospice. She is experienced and active in managing clinical compliance auditing teams for multiple agency sites to ensure regulatory and billing compliance for home health and hospice. She serves on the national Advisory Committee for Post Acute Care Measure Review and on the Alliance for Home Care’s Home Health and Hospice Advisory Councils. Melanie is an Associate Consultant with OASIS Answers.

Heather is a Licensed Master Social Worker with 25 years of clinical and administrative hospice experience. For over 12 years, she led the national Quality Assurance and Performance Improvement (QAPI) program for 100+ hospice providers across rural and urban settings. Her roles have also included serving as National Director of Hospice Quality & Patient Experience, leading a team of 20+ professionals driving quality improvement and regulatory readiness across 100+ hospice and palliative care provider locations nationwide. Heather is an Associate Consultant with OASIS Answers, Inc. 

Shelly is a physical therapist with over 25 years of clinical and administrative experience in hospice, home health, outpatient therapy and inpatient rehabilitation. Her hospice roles have included Chief Executive Officer and Director of Operations & Outreach, leading critical hospice functions such as process and performance improvement, EHR implementation, cross-functional team development, and collaborative community coalitions. Shelly is an Associate Consultant with OASIS Answers, Inc.

Dr. White is an experienced psychometrician with hands-on experience in all aspects of the certificate program and examination development. For over 25 years she has been providing consultation to credentialing agencies and testing companies in all areas of test development including job analysis, development of test specifications, question writing, passing score studies, and psychometric analyses. She received her Ph.D. in Educational Psychology from Cornell University. Dr. White has provided psychometric consultation to the COS-C Examination program since 2004.

Karen has a long and impressive history providing excellent administrative support to organizations and initiatives dedicated to home health and hospice quality. Most recently, Karen served as the Executive Administrative Assistant for the CEO and COO of the Hospice and Palliative Nurses Association. Karen provides invaluable support to OAI’s consulting and CMS contracting efforts.

Melodie serves as our Customer Care Coordinator and is often the first voice you’ll hear when calling the OAI office. Her role includes product fulfillment and addressing and triaging customer needs. Melodie has experience in office administration and reception support in multiple healthcare and service companies. She is an efficient and passionate advocate and support for our valued clients.

Jennifer is a seasoned tax, finance, and management professional with over 18 years of experience in accounting and operations management within the medical field and professional accounting firms. Jennifer has a Masters in Taxation and a Bachelor's degree in Accounting. She worked for Deloitte and Touche, LLP for five years and served as a practice manager/CFO for a private medical practice for 8 years. As CFO for OASIS Answers, Jennifer serves as financial advisor, contributing to operations oversight and strategic planning.

Amanda is our contracts expert so if you would like to host a workshop at your agency location, she's the person that will help you with that! Amanda also helps every member of the OASIS Answers team by offering support in clerical and administrative tasks, calendar management, website/social media maintenance and other office projects. Amanda brings her sharp intelligence, deep commitment and a firm knowledge of OASIS Answers history to the job.

Jennifer leads our OAI sponsored education and marketing efforts. Her days are full of contracts, venue negotiations, and communications with customers. Jen also manages our customer database and website and is a large contributor when implementing our educational programs and activities. Jen has a degree from Washington State University and worked in higher education and in the non-profit sector prior to joining the team at OAI.

Bharti manages all of the aspects of the Certificate for OASIS Specialist-Clinical (COS-C) exam. Her detail-oriented approach to her work and technical expertise make her a good fit for the role. Bharti has a Master’s degree in Information Technology Management and a Bachelor’s degree in Business Administration. Before joining the OAI team, Bharti was an Operations Analyst at Microsoft and a Technical Support Specialist at Dell.