Hospice providers have until March 31, 2019 to review their HIS and CAHPS® results prior to the May 2019 Hospice Compare site refresh, during which this data will be publicly displayed.
Requests for CMS review of HIS or CAHPS data must be submitted by 11:59:59 p.m. PST on day 30 of the preview period.
Should a provider believe the denominator or other HIS quality metric to be inaccurate or if there are errors within the results from the CAHPS® Survey data, a provider may request CMS review. Providers must adhere to the process outlined on the Public Reporting: HIS Preview Reports and Requests for CMS Review of HIS Data webpage and the Public Reporting: CAHPS® Preview Reports and Requests for CMS Review of CAHPS® Data webpage.
For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS® Provider Preview Reports Access Instructions.