Hospice provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey ® provider preview reports have been updated and are now available. These two separate reports are available in your Certification and Survey Provider Enhanced Reports (CASPER) non-validation reports folder. Hospice providers are encouraged to review their Hospice Item Set (HIS) quality measure results from Quarter 1, 2018 to Quarter 4, 2018 and their facility-level CAHPS® survey results from Quarter 1, 2017 to Quarter 4, 2018.
Providers have 30-days to review their HIS and CAHPS® results (September 11, 2019 through October 11, 2019) prior to the November 2019 Hospice Compare site refresh, during which this data will be publicly displayed.
Should a provider believe the denominator or other HIS quality metric to be inaccurate or if there are errors within the results from the CAHPS® Survey data, a provider may request CMS review. Providers must adhere to the process outlined on the Public Reporting: HIS Preview Reports and Requests for CMS Review of HIS Data webpage and the Public Reporting: CAHPS® Preview Reports and Requests for CMS Review of CAHPS® Data webpage.
For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS® Provider Preview Reports Access Instructions
New to Hospice Quality? Need to get up to speed quickly? Or just need to get ahead of the changes coming wiht the new HOPE assessment tool? Try the OASIS Answers Hospice Web Classes. The next class is scheduled for November 12th. More information is available here.