If it is more than 30 days prior to the workshop date, we can issue a refund to the original payment source, minus a 10% fee. Unfortunately, there are no refunds on workshop fees if it is within 30 days of the workshop start date. We would be happy to issue a credit though, minus a $150 administrative fee, to your account. With a written request, we can transfer your registration to another OAI-sponsored program, which also incurs a $150 administrative fee.
The credit is good for 12 months from the original event date and can be used on any product, workshop, teleconference or exam listed in our web store. Remember that you can send a colleague from your agency/company in your place without incurring any fees.