Linda is a physical therapist with a Masters degree in Health Sciences. She has worked in the home health industry since 1988, is a nationally recognized expert on OASIS, the Hospice Item Set and quality measurement and improvement. She serves the Centers for Medicare & Medicaid Services (CMS) and its contractors, assisting in home health and hospice quality measures development, data set refinement, and maintenance and updating of Guidance Manuals and other key provider education resources for the Hospice Item Set and OASIS. She provides oversight and subject matter expertise to manage contracts for CMS's OASIS Q&A Help Desk, CMS's Home Health Quality/Star Rating Help Desk, and CMS's Hospice Quality Reporting Program/HIS Help Desk. She served as the President and a Founding Member of the OASIS Certificate and Competency Board (OCCB), and continues to oversee the COS-C Exam as Chair of the Exam Review Task Force. Linda is President and Founder of OASIS Answers, Inc.
Rhonda, a registered nurse, has been in home care since 1979 as a direct care provider, intake and utilization manager, quality improvement coordinator, and staff educator. Since 1999, she has developed and conducted provider training nationally related to OASIS, diagnosis coding and regulatory compliance. Rhonda specializes in medical record review to identify OASIS and coding accuracy and to determine compliance with the Medicare Home Health and Hospice benefits. She currently provides content expertise to the CMS OASIS Q&A Help Desk Contract. She holds both the Certificate for OASIS Specialist-Clinical (COS-C) designation and Board Certified Home Health-Coding (BCHH-C) designation and is an AHIMA approved ICD-10-CM trainer. Rhonda is a Senior Consultant with OASIS Answers, Inc.
Dorene "Dodie" is an Adult-Gerontology Certified Nurse Practitioner with a Masters Degree in Nursing Administration. She has worked in clinical and administrative roles in hospice and home health, and has managed business development and physician alignment for oncology and surgical services in a multi-hospital system. She was a founding board member of the Hospice Nurse Certification exam, developing content and testing for construct and content reliability. Dodie provides content expertise and management support to the CMS Hospice Quality Reporting Program Contract and manages the Hospice Quality (HIS) Help Desk. Dodie is a Senior Consultant with OASIS Answers, Inc.
Bobi is a registered nurse practicing in home health since 1994. She has been a leader in both clinical and operational positions at the regional and national level with large corporate home health agencies. Bobi has extensive experience in OASIS, coding, regulatory compliance, operational efficiency, and outcome improvement. She currently provides content and management expertise to the CMS OASIS Q&A Help Desk Contract, and provides national training for the state OASIS Education Coordinators (OECs). She holds the Certificate for OASIS Specialist-Clinical (COS-C) designation, is a Certified Wound Care Nurse (CWCN) and a Certified Continence Care Nurse (CCCN). Bobi is a Senior Consultant with OASIS Answers, Inc.
Desiree is a registered nurse with a background in home health, hospice, and care management. Desiree has experience managing a Customer Service/Referral Intake Department for a large multi-state home health and hospice organization, serving as Clinical Nurse Liaison supporting patients transitioning between settings, and providing care management services by implementing new models of care delivery as a Practice-Based Care Manager for a large integrated delivery financing system (IDFS). She currently provides content expertise to the CMS Home Health Quality Help Desk, and supports the CMS Home Health Value Based Purchasing Contract work. Desiree holds the Certificate for OASIS Specialist-Clinical (COS-C) designation and serves as a Clinical Consultant for OASIS Answers, Inc.
Nancy Buseth has 19 years of home care experience working as a staff therapist, assessment therapist, rehab director and director of referral management. She has extensive experience in medical record reviews to assess Medicare compliance, OASIS accuracy, and ongoing documentation that meets Medicare criteria for medical necessity to ensure that standards are met and to prevent loss of revenue. She has a unique insight into the practice patterns and characteristics of both nursing and therapy practitioners and leadership, given dual licensure as an RN and PT.She has experience in working with Quality Improvement interdisciplinary teams to develop action plans to improve OASIS accuracy, patient assessments and outcomes. Nancy has earned the Certificate for OASIS Specialist-Clinical (COS-C) designation and is a Clinical Consultant with OASIS Answers, Inc.
Wendy is a physical therapist since 1989 with experience in home health, acute care, rehab, outpatient, and skilled nursing. She is an Associate Professor at the School of Physical Therapy at Regis University in Denver, Colorado. Wendy is a Geriatric Clinical Specialist (GCS) and Certified Wound Specialist (CWS), has a Geriatric Training Certificate (GTC), and serves on the editorial board of Topics in Geriatric Rehabilitation. She has co-authored books on home health rehabilitation and has published hundreds of articles on home health therapy in peer-reviewed and trade publications. She provides training nationally on geriatric strengthening, wound assessment and management, falls prevention, and competency training for home health physical therapists on the drug regimen review and pharmacology. Wendy has earned the Certificate for OASIS Specialist-Clinical (COS-C) designation and is a Senior Associate Consultant with OASIS Answers, Inc.
Kim is a registered nurse with a Masters in Education, practicing in home health since 1984, with much of her career in home health. She has been a leader in both clinical and operational positions at the regional and national level with large corporate home health agencies, providing the clinical voice of quality, while increasing efficiencies. Kim has extensive experience speaking for national home care audiences on OASIS data collection and strategies, documentation standards, and operational processes to support OASIS and ICD-9/10 coding accuracy. She holds the Certificate for OASIS Specialist-Clinical (COS-C) designation and is an AHIMA Approved ICD-10-CM Coding Instructor. Kim is a Senior Associate Consultant with OASIS Answers, Inc.
Annette is a registered nurse with a Masters in Health Care Administration practicing since 1990, with the majority of her nursing experience in home health. For over a decade she worked with the CMS intermediary where she provided home health documentation review and education. She presents nationally on OASIS and PPS. Annette holds both the Certificate for OASIS Specialist-Clinical (COS-C) designation and the Home Care Coding Specialist-Diagnosis (HCS-D) certificate. She is an AHIMA Approved ICD-10-CM Coding Instructor and a Senior Associate Consultant with OASIS Answers, Inc.
Sparkle is a physical therapist working in home care since 1994 as direct care provider, staff educator, PPS analyst, OASIS and ICD-9/10-CM coding instructor and consultant. She draws from this extensive background to provide practical education that is both fun & effective. Sparkle is nationally known for her humorous approach and ability to explain difficult topics in terms that all in home care can understand. She has served as an advisor to and member of the Board of Medical Specialty Coding. She is a graduate of the American Health Information Management Association Academy for ICD-10-CM Coding where she earned the designation of AHIMA Approved ICD-10-CM Coding Instructor. Sparkle holds the Certificate for OASIS Specialist-Clinical (COS-C) designation and is a Senior Associate Consultant with OASIS Answers, Inc.
Becky has been practicing in home care since 1980. She has served as a speech language pathologist, administrator, consultant, and educator. She is a Certified Home Care and Hospice Executive (CHCE) and holds the Certificate for OASIS Specialist-Clinical (COS-C) designation. She was a member of the national Home Health Quality Improvement Organization Executive Steering Committee and contributed to Best Practice Intervention Packages as part of the Home Health Quality Improvement National Campaign. She served on the OASIS Certificate and Competency Board's (OCCB) Clinical Advisory Panel as well as on the 2007 Exam Review Task Force. She is an Associate Consultant with OASIS Answers, Inc.
Ida, a Registered Health Information Administrator, has worked in Health Information Management since 1975. Along with her hospital, ambulatory care and private sector health information management and coding experience, she has been actively involved in home care management for the past decade. Ida serves on the Board of Directors of the Illinois Home Care Council and has provided numerous ICD-9-CM training seminars and coding audits nationally. She co-authored a home care coding textbook for the American Health Information Management Association (AHIMA), and serves as the Facilitator of AHIMA's Home Health Community of Practice. Ida served on the Clinical Advisory Panel for the OASIS Certificate and Competency Board and is an Associate Consultant with OASIS Answers, Inc.
Lisa is a Clinical Nurse Specialist working at a large Milwaukee home care agency since 1985. Her primary areas of expertise include care of chronically ill adult patients and home infusion therapy. In addition to authoring a recurring column on infusion standards for the Journal of Infusion Nursing, she has authored over 50 journal articles and book chapters, and four books. She was honored by the Infusion Nurses Society as the 2003 Certified Infusion Nurse of the Year, and served as the 2007 President of the Infusion Nurses Society. She was inducted as a Fellow in the American Academy of Nursing in 2006 and in 2008 participated on the committee to revise the newly published American Nurses Association Scope and Standards for Home Health Nurses. Lisa is an Associate Consultant with OASIS Answers, Inc.
Elaine is a registered nurse, practicing in home health since 1977. She has held a variety of clinical and management positions at hospital-based, local government, and non-profit agencies. Most recently, Elaine served as Quality Improvement Manager at large, urban private non-profit certified home health agency where she provided staff education, and monitored aggregate and patient-level data to meet the agency’s financial and quality objectives. Elaine has been a clinical instructor in the nursing programs at Loyola University of Chicago, University of Massachusetts/Amherst, and Northeastern University, and is has presented at the state, regional and national level on home health clinical practice, including issues related to caregiver needs and patient engagement.
Elaine holds the Certificate for OASIS Specialist-Clinical (COS-C) and serves as Home Health Clinical Project Lead with OASIS ANSWERS, Inc.
Kathleen “Kathie” is a registered nurse with 33 years of experience; the last 23 years in hospice and home health. She has extensive hospice clinical, quality and leadership expertise. Kathie has been instrumental in developing, implementing, and improving clinical and operational processes for multiple community-based hospices. Her expertise includes providing guidance for hospice regulatory requirements, including licensure and accreditation. She is known as a champion for advancing quality of care for hospice patients and families and has been a leader in hospice initiatives within her local community, as well as at the state and national level. Kathie provides clinical and content expertise and management support to the CMS Hospice Quality Reporting Contract and the HIS/HQRP Help Desk. Kathie is Hospice Clinical Project Lead with OASIS Answers, Inc.and is a Clinical Consultant with OASIS Answers, Inc.
Jennifer is a seasoned tax, finance, and management professional with over 18 years of experience in accounting and operations management within the medical field and professional accounting firms. Jennifer has a Masters in Taxation and a Bachelor's degree in Accounting. She worked for Deloitte and Touche, LLP for five years and served as a practice manager/CFO for a private medical practice for 8 years. As CFO for OASIS Answers, Jennifer serves as financial advisor, contributing to operations oversight and strategic planning.
Jeri has an extensive background in marketing and operations, serving industries that have included telecommunications, software, retail, and consulting. She is experienced in managing daily operations for multiple business units and her skills include budgeting, finance, recruiting, human resources, project management, and event management. Jeri has a Bachelor’s degree in Communications and over 20 years of experience in marketing and operations, including running her own graphic design and marketing consulting firm for seven years.
Dr. White is an experienced psychometrician with hands-on experience in all aspects of certificate program and examination development. For over 25 years she has been providing consultation to credentialing agencies and testing companies in all areas of test development including job analysis, development of test specifications, question writing, passing score studies, and psychometric analyses. She received her PhD in Educational Psychology from Cornell University. Dr. White has provided psychometric consultation to the COS-C Examination program since 2004.
Jennifer coordinates the 100+ events and workshops that OASIS Answers participates in every year. Her days are full of contracts, venue negotiations, and communications with our presenters. She is extremely organized but is known for sourcing unusual trivia on the cities that we visit! Jen also manages our customer database and is a large contributor in our outreach efforts. Jen has a Bachelor’s degree from Washington State University and was a teacher for many years. She worked in higher education and in non-profit prior to joining the team at OAI.
Bharti manages all of the aspects of the Certificate for OASIS Specialist – Clinical (COS-C) exam. Her detail-oriented approach to her work and technical expertise make her a good fit for the role. Bharti has a Master’s degree in Information Technology Management and a Bachelor’s degree in Business Administration. Before joining the OAI team, Bharti was an Operations Analyst at Microsoft and a Technical Support Specialist at Dell.
Melodie serves as our Customer Care Coordinator and is often the first voice you’ll hear when calling the OAI office. Her role includes product fulfillment and addressing and triaging customer needs. Melodie has experience in office administration and reception support in multiple healthcare and service companies. She is an efficient and passionate advocate and support for our valued clients.
Amanda helps every member of the OASIS Answers team by offering support in clerical and administrative tasks, calendar management, website/social media maintenance and other office projects. Amanda brings her sharp intelligence, deep commitment and a firm knowledge of OASIS Answers history to the job.
Karen has a long and impressive history providing excellent administrative support to organizations and initiatives dedicated to home health and hospice quality. Most recently, Karen served as the Executive Administrative Assistant for the CEO and COO of the Hospice and Palliative Nurses Association. Karen provides invaluable support to OAI’s consulting and CMS contracting efforts.