Baltimore, MD
March 19 – March 20, 2026
Includes:
Optional
The Hospice Outcomes & Patient Evaluation (HOPE) tool is now required for all Medicare-certified hospices, and accuracy isn’t optional—it’s essential. HOPE training equips your team with the knowledge and confidence to collect and code data correctly, reduce compliance risk, and strengthen quality scores that directly impact your agency’s reputation.
HOPE in Action training is ideal for agency-wide HOPE education, or for focused prep for the Certificate for HOPE Specialist-Clinical (CHS-C) Exam.
OASIS Answers, Inc. (OAI) has been a trusted leader in provider training for patient assessment data collection since 1999. Our HOPE instructors bring deep insights, expertise, real-world examples, and a supportive approach to help you apply what you learn immediately.
Experience the most engaging way to prepare for the CMS Hospice HOPE tool. HOPE in Action: In-Person Training provides hospice professionals with a focused, distraction-free learning environment led by nationally recognized OASIS Answers experts. This face-to-face format offers the unique benefit of real-time interaction—ask your specific questions, gain immediate feedback, and participate in discussions that bring HOPE guidance to life.
Unlike self-paced options, in-person HOPE training ensures your team stays fully engaged, with the opportunity to learn directly from instructors who helped shape national HOPE education. Each session emphasizes accurate HOPE data collection, coding conventions, and compliance with CMS requirements, so you leave not only informed, but confident in applying HOPE guidance within your daily hospice practice.
Every registration includes a comprehensive printed training handout, an essential resource that continues to support you long after the course ends. This handout also doubles as a valuable reference during the open-book CHS-C Exam, making in-person training the best option for those who want to pair learning with certification preparation.
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Linda has worked in the home health and post-acute care sector for more than 30 years. For the past 20 years she has led the OASIS Answers’ team’s work on several multi-year CMS contracts, including work on the quality reporting programs for home health, hospice, inpatient rehab facilities, long term care hospitals and skilled nursing facilities. CMS support has included patient assessment instrument development and refinement, guidance development and production of related guidance manuals, quality measure development and reporting, provider training, stakeholder help desk management and development and refinement of the Star Rating program and the Home Health Value-Based Purchasing model. Linda was a founding partner in the OASIS COS-C Certification program in 2004 and remains as the program’s Chair. She serves as Founder and Chair of the HOPE CHS-C Certification program. Linda is founder and CEO of OASIS Answers, Inc.
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Kerry has significant clinical experience including patient care, clinical supervisor, QI reviewer and coding specialist. Kerry has deep knowledge of post-acute care assessment instruments and related standardized guidance, public reporting and CMS quality reports. Since 2019, Kerry has supported the CMS contract work for post-acute care including home health, hospice, IRF, LTCH, and SNF settings. Her work has included help desk management, quality measure development, public reporting, and provider education initiatives. She is a seasoned and skilled presenter to organizations and national audiences and is a Senior Clinical Lead with OASIS Answers, Inc.
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